"Thanks for the report – all good points raised and I will take these up over time ... I must say, compared with other reports I’ve seen, your report is very comprehensive – I’m sure you will have no objection if I pass your details around to others ‘in the neighbourhood’ who may want similar. As discussed, I was really struggling to find someone to produce a decent report which didn’t just say 4 walls / roof and everything was obscured"
"Just wanted to email to thank you very much for the work you undertook on your building Survey of Fern Hill grove, you helped me."
"I can see that we were within a gnat's whisker of entering a complete can of worms... Thank you so much for saving us from making a stupid mistake."